• Subscription and Product Fulfillment: Streamlined real-time solutions for both subscription and product fulfillment, ensuring efficiency and reliability.
• Full-Service Mail Capabilities: Comprehensive, 4-color on-demand print and mail services to meet all your mailing needs, providing a seamless and hassle-free experience.
• Custom Data Connectors and Reporting: Tailored data connectors and robust reporting capabilities to provide insights and enhance decision-making.
• In-House Customer Service with Live Phone Agents: Accessible and responsive customer service handled in-house, with live phone agents ready to assist and address inquiries.
• Full Mail Caging Capabilities: Complete mail caging capabilities for secure and organized handling of your mail items.
• Dedicated Account Management: Individualized account management for every customer, ensuring personalized attention and effective support.
• Audit Support: As a SAS/70 compliant company, we undergo yearly audits to maintain compliance. We also provide support for various financial, postal, and publisher audits.

Our account managers function as your dedicated partners, ensuring your tasks remain on target and your objectives are achieved. In today’s world, the demand to accomplish more with fewer resources is ever-present. We specialize in guiding our publishers through this challenging landscape, keeping you abreast of industry trends, and providing the necessary support to complete your work efficiently.

Each customer is assigned a dedicated account manager who possesses in-depth knowledge of your specific needs, industry trends, and prevailing market challenges. As your partner, we prioritize your best interests and continually work on your behalf to ensure success.

• Flexible Data Access: The Specialized Fulfillment system provides unparalleled flexibility in accessing data, allowing seamless integration and feedback.
• Integration Expertise: We collaborate with top-tier complementary vendors to seamlessly integrate subscriber information with CRM, contact management, digital platforms, and e-commerce channels.
• Unified Data View: Our platform offers a unified view with lifetime value of your content data, simplifying subscriber engagement and eliminating the complexities of data aggregation.
• Tailored Solutions: Whether you need basic subscription form hosting or comprehensive integration, our team offers expert advice and customized solutions tailored to each publisher's unique needs.

At the heart of our business is customer service, where we actively engage with your customers, offering opportunities for cross-selling, upselling, or promoting donation solicitation, with the aim of leaving them with a first-class impression of your organization. Our dedicated team operates from Kettering, OH, showcasing a remarkably low turnover rate, a testament to their comprehensive training and readiness to serve.